SHIPPING   We ship ONLY within the United States   Orders under $10.00 are shipped USPS First Class Mail. All others are shipped USPS Priority Mail or UPS Ground.   From Purchase Amount To Purchase Amount Shipping & Handling Charge Special Rates $0.01 $9.99 $2.95     * $10.00 $49.99 $5.95     * $50.00 $99.99 $8.95     * $100.00 AND OVER $FREE      * Alaska & Hawaii will have an additional charge *NOTE: Some items due to size, packaging or other special requirements will have an additional shipping and handling charge outside of the above chart.  Any such item will clearly state if this is the case as seen in the below example. Shipping/Handling  $1,000.00 (Elephants are very heavy!) PAYMENT & SALES TAX We accept checks, money orders and all forms of PayPal payments. PayPal is our credit card processor, so if you wish to pay via credit card you must pay via PayPal. If you wish to pay by check or money order simply print out your shopping cart and mail with payment to Renee's Renditions, ATTN: Renee Mahl, 9236 Tierra Verde Trl., Fort Worth, TX 76177 Orders are shipped when payments have been cleared by our financial institutions. (PayPal payments clear the fastest!) Any items shipped to Texas will have sales tax (8.25%) added to their order total. Easy Pay with PayPal! Sign up now if you are not already a member. It is a very easy painless process. You can then use PayPal to purchase at over 42,000 other websites too. Click on the PayPal Logo QUALITY ASSURANCE  If you receive merchandise that is defective (and not represented as so) Renee's Renditions will Gladly take it back and correct the problem, providing you return all materials within 14 days.  Please contact Customer Service so that the defect can be documented as soon as possible. (Email customerservice@reneesrenditions.com)  RETURN POLICY 100% REFUND of item cost, no questions asked, less $1.00 handling fee. Your item must be returned in its original condition, and be postmarked within 10 days of your delivery confirmation date. NO EXCEPTIONS. Returns received after the 10 day deadline will have an automatic 50% restock fee. We do not refund any shipping/handling fees incurred or previously paid. We do not refund any clearance or Hot Deals items. Be sure to include a copy of your packing slip so we know who to refund.   OUT OF STOCK ITEMS Our web site is updated frequently, but there may be times that an item you order is out of stock.  If this occurs, you will be contacted with the estimated delivery date or the item will be deleted from your order and a refund issued for the out of stock item. ONE-OF-A-KIND JEWELRY DESIGNS We specialize in One-Of-A-Kind jewelry designs which is a good thing!  But with the good there always comes some bad......Our One-Of-A-Kind jewelry is truly one of a kind and sometimes we can't keep up with these items being reserved by other buyers.  What does this mean to you?  This means that you may try purchase a One-Of-A-Kind design that someone else has already reserved.  We try to make sure this does not happen, but if by chance it does, you will be notified and cash refunded immediatly!  We will not make another item that we have designated a one-of-a-kind design so please do not ask. This is the only fair thing to do--if you purchase a One-Of-A-Kind item, it truly will be!  (Please note that this rarely ever happens, but we need the disclaimer here.)  Thank You for you understanding.